Privacy Policy

1. Introduction

XefVitality is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms
• Subscribe to newsletters or promotional communications
• Make inquiries about our products
• Contact our customer support

This information may include your name, email address, phone number, postal address, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. For detailed information about our use of cookies, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Respond to your inquiries and provide customer support
• Process and fulfill your requests
• Send you marketing and promotional communications (with your consent)
• Improve our website and services
• Analyze website usage and trends
• Prevent fraudulent activities and enhance security
• Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on the following legal grounds:

• Consent: You have given explicit consent for processing your personal data for specific purposes
• Legitimate interests: Processing is necessary for our legitimate business interests, such as improving our services
• Legal obligation: Processing is necessary to comply with legal requirements

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With trusted third-party service providers who assist us in operating our website and conducting our business
• Legal requirements: When required by law or to protect our rights and safety
• Business transfers: In connection with any merger, sale, or transfer of company assets

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Data Protection Rights (UK GDPR)

Under UK data protection law, you have the following rights:

• Right to access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data under certain circumstances
• Right to restrict processing: You can request limitation on how we use your data
• Right to data portability: You can request transfer of your data to another organization
• Right to object: You can object to our processing of your personal data
• Rights related to automated decision-making: You have rights regarding automated decision-making and profiling

To exercise any of these rights, please contact us using the information provided at the end of this policy.

8. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: